We are thrilled you have joined the team for Winter 2024. Over the next few months we will be using this website to keep you updated to make your transition up to Falls Creek as smooth as possible.

We are sure that you will find the information useful. If there is anything else that you need to know, please do not hesitate to reach out to us via email on [email protected].

Look forward to seeing you on the mountain.

Rosy Seaton

Working for TAG

Calendar Dates

May 2023
During May, you will receive two separate emails. First, you will receive your Employment Contract and can begin the on-boarding process.
Then, you will receive an invitation to join Employment Hero, our HR platform.

Monday 3 June 
The first wave of TAG staff will arrive in Falls Creek. Some staff will arrive earlier – if this applies to you, you will be contacted directly to confirm the date.

Saturday 8 June
The official snow season starts, with the first day of lifts operating. This is very early in the season and there may or may not be snow at this time. Falls Creek’s extensive snow making system usually ensures that there is snow at top of the mountain, in the beginner areas. Sometimes, there can be enough natural snow for more ski area to be open. It is dependent on the weather patterns in the lead up to the opening.

Monday 17 June

The second wave of TAG staff arrive in Falls Creek.

           Saturday 22 June   
Start of School Holidays. This is the start of a very busy three weeks across the resort. Make sure you are well rested and ready!

Sunday 6 October
The official snow season closes, with the last day of lifts operating.

About TAG

Traverse Alpine Group (TAG) is an innovative, driven and professional hospitality group with properties in Falls Creek, Bright and Albury.

TAG endeavors to provide supportive and flexible employment for staff over the snow season in Australia and in certain venues, all year round. We offer employment from high end luxury dining, to fabulous large volume and quality venue experiences. Here at TAG, each of our venues is as important and as loved as each other!

We encourage professionalism, excellence in service and a sense of fun in our team and in turn, offer the same. Joining the TAG team will ensure you will have a winter of fun, rewarding work and hopefully a lot of snow!

TAG’s Venues
We are the largest hospitality provider in Falls Creek. Our team works across our bars, restaurants and accommodation venues which are listed below. Outside of Falls Creek, we have opportunities at The Boat Shed Lake Hume in Albury/Wodonga and in Bright at Elm Dining and The Yard Bright. Below is a brief overview of each of our venues. We have listed our social media channels, which we encourage you to follow.

ASTRA Falls Creek

Bar & Restaurant, Accommodation and Day Spa

Awarded Australia’s Best Boutique Ski Hotel for eight consecutive years, Astra Falls Creek offers luxury accommodation in the heart of the Falls Creek village. Coupled with a stylish Bar & Restaurant bringing uniquely local produce, modern Alpine inspired cuisine with an eclectic range of spirits and cocktails, Astra is a must visit whilst in Falls Creek. Astra also houses the award winning Astra Day Spa, which is highly sort after all winter.


HUSKI Kitchen

Features a delicious dining menu with an enviable range of South East Asian dishes and cocktails. The perfect place to relax and share some laughs with friends and family over our shared style menu. Huski Kitchen is a local’s favourite and has many return guests year after year.

CLOUD 9 Falls Creek

A world-class on-snow food and beverage outlet creating a memorable experience for all guests. The ultimate spot to catch up on top of the mountain. Cloud 9 has had a huge revamp over the last two summer seasons and is one of the most modern and sophisticated venues in our portfolio.

Enjoy wood-fired pizza, pasta, carvery, gourmet sandwiches, amazing coffee and a fully-stocked luxe mezzanine bar. Located at the top of the Halley’s Comet Chair, near Snow Sports School, Cloud 9 is a very popular destination.


Rustic, industrial and chic; The Frying Pan is a fun-filled bar and grill in the heart of Falls Creek’s famous Village Bowl. Enjoy classic craft beers and superbly prepared BBQ dishes in an elegant rustic-inspired pub atmosphere. Established in 1965, the Pan is a favourite among regulars to Falls Creek.


Dicky Knees came on board with Traverse Alpine Group in 2023. Serving up Bavarian Style cuisine, alongside European beers and great coffee, DK’s is the perfect spot to meet friends and have a quick bite to eat with amazing views of Ruined Castle – it’s the perfect spot to people watch! 


Murmeli is an accommodation property in Falls Creek. During the winter snow season, this is our main staff accommodation property.


The ultimate destination for those in the pursuit of sun, modern Australian inspired lunches and lakeside weekends. The Boat Shed Lake Hume’s expansive, casual chic indoor/outdoor space is the perfect backdrop for a long meal with a view. Overlooking the spectacular Weir, The Boat Shed is just ten minutes from Albury airport and an easy 15-minute drive from the twin cities CBD’s.

Elm Dining, Bright

A ready made experience awaits at Elm Dining in Bright. With a tasting menu that is sure to delight, accompanied by matching wines from across Regional Victoria and around the world, Elm brings that piece of luxury to Bright. 

The Yard Bright

The Yard Bright is built for FUN! You will feel the buzzing vibe from the moment you step inside. Offering a cheekily curated selection of Australian Botanical cocktails, as well as a great range of South American style share plates or quick bites, The Yard Bright will ensure that you leave feeling upbeat, relaxed, and satisfied.

With a wine list that focuses on local vineyards, The Yard Bright is the perfect place to spend an afternoon or evening with family and friends.

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Rosy Seaton is the owner of TAG. Living at Astra for the winter, Rosy brings fresh ideas and enthusiasm as well as a guiding hand. You will often find her running food at Cloud 9 or washing dishes at the Pan.

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Cass Schnurr is TAG’s Food and Beverage Manager. Having worked with some of the best restaurant and hotel brands throughout the world, we are lucky to have Cass lighting the way.

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Nathan Roberts is our ITC Systems Manager. Nathan and his family will also be the host in Murmeli Lodge, TAG’s main staff accommodation.

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Lucas Croft is TAG’s Operations & Logistics Manager. Lucas has been with the TAG team for many years and works closely with Cass to ensure everything runs smoothly, both operationally and logistically.

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Jessie Neale is our Public Relations and Social Media Manager. You’ll be sure to hear from her this season, when she’s requesting content for our social accounts!

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Sarah Gardiner is our Bookkeeper and administration whizz – she will be managing Employment Hero and your pays, so be sure to be kind to her!

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Alan Warhurst is TAG’s Safety, People and Wellness Coordinator. He manages all things Human Resources related.

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Sam Hardman is our Group Reservations & Events Manager. She is also our esteemed Accommodation Manager at Astra Falls Creek.

Most staff will work between 20-30 hours per week for the first few weeks of the season, then for the majority of the season staff will work up to 38 hours and some more than this. 

TAG is the second largest employer in Falls Creek. We have a number of venues and being employed with TAG means you may be required to work in venues and other roles throughout the course of the season to meet the objectives of the group.

Closer to winter, we will release further details of your primary venue where will be working and your direct Manager’s contact details.


About Falls Creek

Falls Creek is a true winter wonderland and there are so many activities available!  

Skiing & Snow Boarding

Falls Creek features a massive 450 hectares of skiable terrain – that’s the largest of any resort in Victoria. With roughly 90 runs accessed by 14 lifts, there is something to suit everybody’s ability. 60% of Falls Creek’s terrain is intermediate (blue), and is what we like to call ‘progression perfect’ terrain. Nowhere else in Australia offers such opportunity to improve your skiing or riding with a gentle step up to a slightly longer, steeper or more technical run.  

Those at the beginner end of the spectrum will have great fun in the Drovers area and on Wombat’s Ramble – Australia’s longest green run (at 2.2km). Nervous to ride a lift for the first time with skis on? No problem – Halley’s Comet and Eagle Express are both detachable lifts, which means you can ride them without skis on for a simple step-off at the top.

For the advanced rider, the Summit is packed with steep black runs and is the launching pad for the deep powder stashes and tree runs of the Maze. Ride International Poma for the longest poma ride in the country, packed with a steep climb and iconic ‘Corner’, for the best access to Falls Creek’s black runs.

Equipment Rental & Cross Country

Equipment Rental
Several of the equipment rental outlets in Falls Creek offer season mountain staff rental of skis/boots/poles or snowboard/boots. The quality and price of the gear varies. Many choose to buy their own. Some second hand gear can be found on the
 Falls Creek Staff & Locals Facebook Group. You will of course also need snow pants, jacket, gloves, goggles and helmet (strongly recommended).

Cross Country
Cross country skiing is a huge part of the unique activity base that makes Falls Creek so special, and it includes more than you may think. Skating on fast corduroy trails, exploring new terrain off-piste in the National Park, making tele carves down the lift-accessed runs – it is all part of this booming winter Snowsport. Falls Creek is the home of cross country skiing in Australia with 65km of groomed trails. Find the style that suits you and give cross country a turn this winter. 

Access to the cross country trails is free – you do not need to purchase a pass to use the cross country trails. You will need to organise cross country equipment (rental available from YMCA Windy Corner at Falls Creek) and appropriate clothing.   

Check out all of the winter Activities in Falls Creek  including Snow Mobile Tours, Back Country Tours, Snow Shoeing and Tubing. 

EPIC Australia Pass

Whilst you don’t need to buy a lift pass, we guarantee you’ll get hooked if you do and will want to ski/board every chance you can get!

The best value option for a season pass is the EPIC Australia Pass. The price of the EPIC Australia Pass will continue to rise and once the season starts, it will be not available to buy. 

Buy EPIC Australia Pass Now

Once the season starts, there may be a Mountain Staff Season Pass, but these will be much more expensive.

Snowsports are inherently dangerous and the cost of emergency medical assistance is very high – upward of $20,000 if you need to be air lifted to Melbourne for treatment. Ambulance cover is now mandatory for all employees of Traverse Alpine Group. We recommend you purchase Victorian Ambulance cover for $51.94 per year per person. You can renew or purchase Ambulance cover here. When completing your onboarding, you will be required to upload your certificate of coverage on Employment Hero. If you need a Victorian address please use 16 Schuss Street, Falls Creek, VIC, 3699

Accommodation Info

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Closer to winter we will be releasing information via email on your accommodation and where you will be living. Please be mindful that there is a lot of work that goes into rooming allocations and we are trying our best to make everyone as comfortable as possible. 

All of our staff accommodation is ‘on mountain’ and includes Silverski, Frying Pan Inn, Astra and Murmeli. Go to the Falls Creek Village Map to check out where these properties are located. Your place of accommodation will be confirmed prior to your arrival, when allocations have been finalised. This will allow you to head straight to your accommodation when you arrive in the village. 








Plus some other beds located in falls creek in other buildings including Rimrock & Snowdrift.

Rent is automatically deducted pre-tax and rates are a per-person rate:

  • Shared room bed is $230 per week per person
  • Private/couple bed is $236 per week per person

    Please note we do not set these rates, they come directly from the Hospitality Industry General Award. This might seem expensive, but keep in mind that to rent a studio in the village privately for the winter would set you back $15,000+.


A security deposit of $450 is payable for your accommodation. This is comprised of a $270 Security Bond and a $180 (non-refundable) linen, cleaning and building upkeep fee.

The bond will be deducted from your pay (we will split it over weekly pay periods 4 x $112.50, starting from 6 July 2023).

The security bond may be returned to you after you leave staff accommodation, if your accommodation and all communal spaces have been left in good order (clean/undamaged/linen returned) and you have returned keys/POS wristbands/uniform.

The Security Bond is returned by direct deposit to your nominated account – please note for some people this may not be returned until after the end of the winter season.

Rates include ALL utilities (electricity/water/gas/super-fast fibre internet) and linen (doona, sheets & pillow – Please BYO Towel).

Welcome Pack including: cutlery & crockery, name badge, access band and Traverse Alpine Group bag and dry storage box.

On Mountain accommodation with fabulous facilities. Communal facilities:

    • Murmeli: Staff kitchen, lounge room, dining room, games area, free laundry, ski-in/ski-out, drying Room, Sauna, Awesome views, Meet lots of other TAG Staff
    • Frying Pan: Basic kitchenette in room, Separate staff kitchen/Lounge, Free Laundry, Board Store room, Ski-in/ski-out, Direct access to chairlifts
    • Silverski: Basic kitchenette (kettle, microwave, toaster, bar fridge), Ski-in/ski-out, Paid Laundry (can use Murmeli/Frying Pan for Free), Great location
    • Astra: Simple kitchen, Fabulous surroundings, ski-in/ski-out, Free Laundry
    • Rimrock: Communal Kitchen, Shared bathroom, Free Laundry, Lounge areas, Funky building, great location, ski-in/ski-out
When can I move in?
  • You may be able to move in slightly earlier than your required start date, but please reach out to us first if you are looking to do so.
  • Please be aware your rent will be charged from your date of arrival.
Where am I going to be living
  • Mid-Late May – An email will be sent to you with your building/room allocation.
  • Arrival details will be provided in due course.
  • Please note, once your rooming allocation has been sent we will NOT be amending this except in extreme circumstances.

Other Info

Please view our Policies and Procedures here.

How to Contact Us
Stay tuned for future updates on everything you need to know about your employment with the Traverse Alpine Group ❄   including upcoming winter events and things you need to bring, (yes we are talking costume dress ups). 

If you have any questions please feel free to reach out & chat with us.  We are always happy to answer any questions or chat about your upcoming employment at TAG. If you have any queries or questions please
 reach out and contact us.

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